Frequently Asked Questions
We conveniently offer online ordering for delivery in selected Georgia cities. Our bakery provides a pickup location in Lawrenceville (245 SCENIC HWY S, LAWRENCEVILLE, GA 30046) at the 24/7 Kitchen for those who fall outside our local delivery area. Additionally, we offer Nationwide Shipping with a specific product selection. We also operate a Food Truck, which can be found at local events and festivals.
NOTICE: Our bakery location in Lawrenceville is ONLY open for orders that are placed online in advance. No walk-in service at this location.
To provide the freshest products to our customers, we ship only Mondays regardless of when you order. This way, your order will get to you the fastest possible time, and it will still be fresh.
To further explain. When you order on any of the days Monday through Friday, we will ship your order on the following Monday.
Besides providing high-quality products, customer satisfaction is essential to us. By placing a cutoff date and time for next day delivery, pickup, or next week shipping, we allow our team members to prepare every product on time yet with the closest attention to quality.
Therefore, when you order for Shipping on Saturday or Sunday, your items will only be shipping on the second Monday following your order date.
The best time to place your order is Monday through Friday. This way, your order is shipping the next Monday or available for delivery or pickup on Saturday.
We offer various discounts and rewards for our customers. The best way to get them is by signing up for an account. You can do this at your first checkout or in advance at the following link. We also offer newsletters that contain most of our coupons. However, you can opt-out of newsletters at any time and only receive rewards.
Chimney Cakes are never deep-fried. We are baking them over an open flame on a gas or a wood-burning grill.
Among other wholesome ingredients, our products contain various dairy products, so at this time, we do not offer vegan versions.
Although using a factory premixed dry compound is indeed convenient, it is a shortcut to taste which shortchanges customers. We are proud to go the extra mile and use only raw, wholesome ingredients in our Chimneys and Cones, creating the best unique flavor that has no rival.
We often get this question, and we take this as a compliment. However, our recipe contains secret ingredients that make our Chimneys taste unique and delicious. Beside providing unparalleled customer service, our recipe is the foundation of our business, so, for now, we will keep it a secret.
Chimney Cakes are made from a flavorful yeast-dough that when is baked, is soft in the inside as a doughnut, shiny and golden brown as a pretzel, crunchy as a churro, and indeed it can be flavored with cinnamon. But no, Chimney Cakes are neither of these things. Chimney Cakes are unique in their sweet taste and nature. Therefore, it is hard to explain them. The best way to find out is to have one.
Chimney Cakes are about 7 inches tall and 4 inches in diameter. We use two different devices to bake them, so their sizes may change depending on which baking rood we use. This size change, however, will not change the volume of the cakes. Our customers will get the same value.